Claims History

Because Nexus Mutual is a discretionary mutual, the cover products members purchase are not the same as traditional insurance policies. When one of our members has cover and suffers a material loss, they can submit their claim and go through the Claims Assessment process.

Once a claim is submitted, the Claims Committee reviews the claim details, helps claimants calculate their claim amount, discusses claims to determine if they are valid and meet the terms outlined in the cover wording, and votes to accept or deny a claim based on its validity.

There will be a discussion on the validity of a claim on the Nexus Mutual governance forum, where the Claims Committee will share a summary of each claim filed along with a discussion and assessment of the claim.

Claims Paid to Date

The Mutual has paid more than $18.5M in claims to cover holders as of August 2026, after exploits, technical failures, and halted withdrawals on centralized custodians. The Nexus Mutual Claims Database shows the running total.

For every claim the Mutual has paid, along with the amount and date, see the claims record.

Auditing, Reviewing Past Claims

For stats on claims, you can review:

• The Mutual's claims history on the Nexus Mutual DAO website, where you will find the summary, outcome, and other information about each claim request that has been filed.
• The Claims Dune dashboard.
• The claims section in the Nexus Mutual user interface. Numerous claims have been submitted by users testing the system in the first two years after the Mutual launched.

In the following sections, we outline past claims events and review claim outcomes.